Claiming a Driver Reward
From within the Driver app you can connect your bank account through Stripe Express and claim rewards! It's recommended to make sure you have the latest version of the Steereo Driver app from the App Store.
Once the Steereo Driver app is up-to-date and you've earned enough points to claim a reward for your level, navigate to the earnings screen and press Claim Reward. Depending on your banking institution, your reward will become available to you in 3 to 10 business days.
When you claim your reward for the first time, you will be asked to set up your payment method. Follow the prompts to fill out your information. Once you're finished, hit Claim Reward again to make sure the payment request goes through! You should receive an email notification letting you know that we received your request.
Updating Your Payout Method
[Android] Under "Account" click on "Payment Methods" and choose "Add Payment Info", then fill out the prompts for your debit card or bank info.
[iOS] Click the logo at the top and click the user icon to go to your account. Under "Payment Info" click on "Connect", then fill out the prompts for your debit card or bank info.
Types of Payout Methods
We support the ability to send your payout instantly to your Bank Account or Debit Card. We do not support any other payout method.
Accessing Your Funds
If this is your first time claiming a reward, your payout will become available to you in 7 to 10 business days.
Otherwise, depending on your banking institution, your payout will become available to you in 3 to 5 business days.
Additional Questions about Rewards
We're happy to help! For the quickest response, please reach out to us via the chat icon on this page or in your app. Otherwise, feel free to email us at firstname.lastname@example.org.