There are a few reasons why a Steereo Driver Account might get suspended. Our goal is never to suspend an account, as we want as many drivers involved as possible! The following are the reasons why we might have to suspend an account:

  1. Accounts will be suspended if drivers are not playing music properly through their cars. This applies if music is played through a phone speaker, an external speaker that is not a car speaker, or through headphones. Playing music at a volume that is too low also counts as improper music playing.
  2. Accounts can be suspended if drivers are playing music when they are not driving for rideshare.
  3. Drivers who are disrespectful to riders, other drivers, or Steereo staff can be suspended. It is important to our team that everyone who is part of the Steereo family has respect for each other and is always working toward the goal of spreading music together.
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